Where they work best
In empty states, welcome emails, in-app checklists and the help center: wherever a new user is trying to do something for the first time.
Glossary
What is a customer onboarding video?
Definition
A customer onboarding video teaches new users how to reach their first success with a product, usually as a short series with one video per activation milestone.
See it in practice
Explaino turns one screen recording into a narrated how-to video, a step-by-step article and translations.
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