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Google Forms tutorial

How to create a survey in Google Forms

Quick answer

This guide will walk you through building a two-question customer feedback survey from scratch in Google Forms, showing you how to use different question types. In short: Click into the Untitled form field at the top of the page. Watch the 4-step walkthrough below.

4 stepsGoogle FormsMade with Explaino

By Explaino Team. Updated

Step 1 of 4

Recorded once, then narrated, zoomed and captioned by Explaino.

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Create a Simple Customer Feedback Survey

This guide will walk you through building a two-question customer feedback survey from scratch in Google Forms, showing you how to use different question types.

  1. 1

    Click into the Untitled form field at the top of the page

    This is where you will name your survey.

    Step 1: Click into the Untitled form field at the top of the page.
  2. 2

    Click into the Untitled Question field and type "How satisfied are you with our product?"

    Google Forms automatically saves your changes to Drive.

    Step 2: Click into the Untitled Question field and type "How satisfied are you with our product?".
  3. 3

    Select Linear scale from the dropdown menu

    This will change the question to a rating scale, typically from 1 to 5.

    Step 3: Select Linear scale from the dropdown menu.
  4. 4

    Click into the new Question field and type "What could we improve?"

    Then, click the Multiple choice dropdown menu to change its type.

    Step 4: Click into the new Question field and type "What could we improve?".

Survey Ready to Publish

You have successfully created a two-question customer feedback survey. You can now publish it or add more questions as needed.

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