VocalLabs tutorial

How to track call minutes in VocalLabs

By Explaino Team · Updated

Quick answer

So, let's take a look at how you can check your call minutes right here in the dashboard. First, we'll head over to Analytics. In short: Then, just click on Call History; You can add filters here by selecting the date range you're interested in, which helps narrow dow. Watch the 7-step walkthrough below.

Watch: How to track call minutes in VocalLabs

Made with Explaino from one screen recording.

So, let's take a look at how you can check your call minutes right here in the dashboard. First, we'll head over to Analytics.

Step by step

  1. 1

    Then, just click on Call History. After that, we'll need to add some filters.

  2. 2

    You can add filters here by selecting the date range you're interested in, which helps narrow down the call records. This really lets you get precise data.

  3. 3

    Once you've applied the filters, we can click on Analytics again. Here, you'll see the total duration of all calls, giving you a great overview.

  4. 4

    This section also shows the average call duration, and you'll find the bill duration listed here too. It all provides very detailed call metrics.

  5. 5

    And if you want to see the overall minute duration without any specific filters, you can do that too. This gives you a really broad view of all call activity.

  6. 6

    It's pretty simple: just go to Call History. After clicking on Call History, you'll see the overall duration right here by clicking this.

  7. 7

    Thanks for watching this demo!

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